Refund policy

Try first

Every build includes a free trial, so fees are not refundable once an activation code is issued, except as below.

When we refund or replace

If your code cannot be activated on the registered machine because of a fault on our side, we reissue it free or refund the fee if we cannot fix it within 7 days. Duplicate charges are refunded.

New computer

We reissue your code for the new machine at no charge, keeping the remaining validity.

How to ask

Email [email protected] with your invoice number and machine ID.